HASS Implementation
Is HASS 101 required for staff?
HASS Implementation
Are HASS implementation efforts shared with all staff and volunteers?
Organizational Culture
How are organizational changes communicated?
Organizational Culture
What kind of organizational resources are provided to staff and volunteers?
Organizational Culture
Who receives training in trauma-informed care?
Organizational Culture
Who receives training in compassion fatigue?
Organizational Culture
What system is in place to receive staff and volunteer feedback?
Data
What system is used to track organizational data?
Data
What type of data is the organization tracking?
Data
Are organizational data entry processes created and maintained?
Data
Are staff/volunteers trained on data entry best practices?
Data
How frequently does leadership audit animal-level data?
Data
What informs the organization's KPI creation?
Data
How frequently are KPIs and data shared internally?
Data
How are KPIs and data shared externally?
Marketing and Communications
Does the organization have an accessible marketing and communications channel?
Marketing and Communications
Is data tracked and standardized for marketing and communications efforts?
Marketing and Communications
Who is responsible for marketing and communications at the organization?
Marketing and Communications
Who maintains the marketing and communications channels?
Marketing and Communications
How are crisis response communications handled?
Marketing and Communications
Does the organization have a point of contact with local media?
Marketing and Communications
How are marketing and communication efforts established?
Marketing and Communications
Does the organization have clearly defined audiences?
Government Body Communications
Has the organization established contact with city/municipal liaisons?
Government Body Communications
Does the organization offer facility tours to elected officials?
Government Body Communications
Does the organization collect and share organizational successes?
