A holistic guide to implementing the HASS pathways, designed to support animal welfare professionals in the industry’s call for systemic change.
Did the animal welfare industry forget how to relate to the humans who walk through our shelter doors? Gina Knepp, National Shelter Engagement Director at Michelson Found Animals Foundation, walks through the importance of and immediate impact proper customer service, staff training, and relating to PEOPLE has in the adoption outcomes of pets.
Find more information regarding best practices in customer service here.
HASS is a project of Austin Pets Alive!
Project Made Possible #ThanksToMaddie
HASS is a project of Austin Pets Alive!
Project Made Possible By:
HASS is a project of Austin Pets Alive!
Project Made Possible #ThankstoMaddie
HASS is a project of Austin Pets Alive!
Project Made Possible By:
